LATEST UPDATE 10 July 2020 Click here to read the latest NHS GUIDANCE
In the interests of patient and staff safety Hedingham Medical Centre our doors are now locked to all non-essential patient access. Where patients do attend for a pre-booked appointment we ask you to wear a mask, or wrap a scarf or bandanna around your mouth to reduce the risk of virus transmission.
Dispensary collections are now possible at the following times:
Castle Hedingham, Falcon Square – 11am-1pm and 2pm to 6pm (You can phone requests through from 9am-11am) (new times)
Sible Hedingham, Swan Street -10am-1pm and 2pm to 5pm (4.30pm on Thursdays) (You can phone requests through from 9am-11am)
Patients will be allowed in to see GPs only after they have been assessed by telephone. Nurses will call all patients prior to seeing them and will only see essential appointments.
Medication can be ordered by posting requests through the letterbox, calling or online.
At Sible – Patients will need to ring the door bell when they collect their medications and will be issued their medications over the front door step.
At Castle – Patients will need to queue for the dispensary window at the right hand side of the building to collect their medication.
We apologise to our neighbours in Falcon Square for any inconvenience caused by this situation and for the queues that are forming outside your houses. Your patience is much appreciated.
If you use the NHS APP you will be able to access NHS Advice as well as view your record and order prescriptions. Find out more here:
The Hedingham Medical Centre partners have taken the decision to suspend clinical services at our Great Yeldham branch until further notice, due to the need to contain coronavirus.
All medication will now need to be collected from either the Castle Surgery or Sible Surgery. Please contact us on 01787 461465 option 2/01787 462518 if you need to check where to collect your medication from or if you need to book an appointment. Do not come to the surgery unless you have been asked to do so by a GP or Nurse. If you are collecting medication you will need to ring the bell for attention. Please allow 5 working days for your prescription to be prepared.
Mid Essex residents who need to see a GP or nurse on a weekday evening, Saturday or Sunday can now book an appointment by calling 01245 398055. Appointments are available as follows:
Monday to Friday, 6.30pm to 8pm
Saturday and Sunday, 8am to 8pm
and consultations will usually take place via telephone or video call. If a face-to-face appointment is required, it will be at North Chelmsford Health Centre, Sainsbury’s, 2 White Hart Lane, Springfield, Chelmsford, CM2 5EF.
If you are 70 or older or have pre-existing health conditions that mean you are eligible for flu jabs then you could be at a higher risk of serious complications from coronavirus. You should follow Government advice and stay at home. Please arrange for family, neighbours and friends or local community groups to deliver the food and medicines you need. If you do not have this support available please register with the Essex Welfare Service at www.essexwelfareservice.org.uk/support-request or call 0300 303 9988.
If you are caring for somebody who is living with dementia or who are affected by dementia click here to read about how you can get help from Dementia Support Workers: DEMENTIA HELP
Over recent weeks Essex County Council have been working with colleagues from across Greater Essex to put together a series of resources that can be used to support people in our communities who are bereaved. It is important that family, friends and communities seeking support at this time are able to talk to somebody they trust, who will listen, empathise and point them to professional advice where necessary. Click here for more details:
During the current COVID-19 (coronavirus) outbreak there are lots of things that parents are having to think about.
Immunisations protect children from many serious illnesses. To make sure that your child is properly protected it is important that they still get their immunisations on time where possible. Health experts strongly advise that you make and keep your children’s immunisation appointments as planned. The same advice applies to teenagers who are due their routine adolescent immunisations
Our practice is now part of My Care Record – supporting the delivery of joined-up care. During the coronavirus (COVID-19) pandemic, additional measures are being put in place to help health and care providers to deliver effective care. This includes how the information from your care records is used. My Care Record is an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access care records from other services if it is needed to deliver care for individuals with COVID-19 or COVID-19 symptoms. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This will include health and care professionals at neighbouring GP practices, NHS 111 and regional centres for the treatment of critically ill patients including the NHS Nightingale Hospital in London. This will make it easier and faster for them to deliver effective care for you if it is needed. Please see the My Care Record website for more information including the Privacy Notice to support this work.
Dispensaries closed Thursday 23rd July 2020
Please be aware both dispensaries will be closed on Thursday 23rd July 2020. Also, please be advised that from 15th July you will need to order any repeat medication online via the NHS APP (the Patient Access APP will cease from this date!). See our “Latest News” page for more information.
We apologise for any inconvenience caused and thank you for kindly bearing with us while we update our clinical system.
Dial 111. The NHS 111 service now administer the out of hours cover for the Practice area from 6.00 p.m. until 8.30 a.m. on weekdays and also 6.00 p.m. Fridays until 8.30 a.m. Mondays (plus Public Holidays).