Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
How to register
If you live within our Practice area you are welcome to register with us and our reception staff will be happy to guide you through this procedure. Eligibility can be ... [continue] How to register
Named Accountable GP
The allocated named accountable GP, as at April 2019, is Dr A T Hedingham Pooled List for all patients.
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice area
Villages covered include: Castle and Sible Hedingham The Yeldhams The Maplesteads Ridgewell The Belchamps Toppesfield Stamborne Bulmer Gestingthorpe Check to see if you are in our catchment area HERE
The Castle Surgery and Hilton House Surgery Merger
Thank you for visiting www.hedmed.co.uk the new website for Hedingham Medical Centre. Hedingham Medical Centre is the new name from 1st April 2019 for the merged practices of The Castle Surgery and ... [continue] The Castle Surgery and Hilton House Surgery Merger
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can download a change of address form from our ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
LGBT+
For information on the NHS Cervical Screening Programme for lesbian and bisexual women, click this link lesbian-bisexual-leaflet-sep09
