We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person or online.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.00am. Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
You need to register to use our online appointment booking service and this is best done in person at the surgery. Please speak to one of our receptionists.
We share our afternoons on call with Hilton House surgery in Sible Hedingham. For emergency appointments it is best to phone us in the morning.
On the afternoons of Tuesday, Wednesday and alternate Fridays our phones are diverted to Hilton House Surgery for strictly emergency only appointments. On these afternoons the Castle Surgery is still open for pre-booked appointments.